Overview

Toshiba's Telecommunications products are focused on creating highly customizable communications soltuions, consisting of award winning IP telephone systems, video collaboration tools, call center applications, and custom systems applications. Toshiba solutions enable your employees — wherever they are — to work as a single, unified company on the same enterprise-wide telephone system.

Whether you need a pure IP, server-based communication system, or a converged IP communication system that also accommodates the connection of digital phones, Toshiba has the right solution for small and large businesses, retail locations, and branch offices of multi-site enterprises.

 

IPedge & Strata CIX IP Systems:

Toshiba's IP business communication systems provide sophisticated communication features for businesses of all sizes from a few users to thousands.

Toshiba's IP Telephone Systems »

 

IP & Digital Endpoints and Mobility Solutions:

Choose the device to meet your needs. With a common user interface, various types of devices deliver the same features to all devices in all locations, seamlessly.

  • IP & Digital desk telephoes
  • Attendant Consoles for high volume call answering
  • IP wireless telephones that work over a wireless LAN
  • SoftIPT soft phone for PCs works anywhere you have internet access

Toshiba's Business Phones »

 

Advanced Applications:

A variety of applications integrate with the voice features to form one comprehensive, integrated communication solution.

  • Meet-me audio conferencing with web collaboration and video
  • Browser-based system administration for system managers
  • Browser-based telephone administration for individual users
 

 

Contact Center Capabilities:

 A well-managed call center can serve customers quickly, efficiently, and cost-effectively. Toshiba's Contact Center Suite runs as an application on the Media Application Server, connected to an IPedge or Strata CIX system. A variety of Automatic Call Distribution features like priority queuing, online inquiry and reporting, makes it easy to manage inbound calls and optimize the contact center operations.

Toshiba's Systems Applications »



 
 
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