Toshiba Recalls Battery Packs on Certain Notebook PCs

2016-01-28


On January 28, 2016, Toshiba of Canada Limited ("Toshiba") Inc. ("Toshiba") announced a voluntary recall to replace the battery packs manufactured for and used with certain Toshiba notebook computers sold between June 2011 and December 2015. Toshiba sold the batteries with new notebook computers and as accessories or replacement batteries in the course of repair. Because there is a possibility that the affected battery packs can overheat, they could pose a burn or fire hazard. Toshiba is offering a free replacement for affected battery packs.

 

If your battery pack is subject to Toshiba's recall/replacement program, Toshiba recommends you turn off the computer and remove the battery pack immediately.  You can continue using your notebook computer safely by powering the computer with an AC adapter power until you receive a replacement battery pack.

 

To learn whether your computer shipped with a battery pack subject to this recall, please visit the following Toshiba website and follow the instructions.

 

For more information on how to remove the battery pack on your notebook computer, please visit our support site and refer to the User’s Manual.

 

Battery Recall FAQ's.

 
 
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